Returns- Refund | Exchanges Policy

  • If you are not 100% satisfied with a product, simply contact us to initiate your hassle-free return process.

  • For most orders within the USA, returns are free and eligible for a full refund or exchange, unless otherwise noted in our policy exceptions.

Inspect Upon Receipt: Please take a moment to inspect your order upon arrival. If you find any issues—whether the item is defective, damaged, or not what you expected—please notify us right away. We're committed to making things right as quickly as possible.

Damaged Packages: Should your package arrive visibly damaged, please refuse delivery and contact us immediately. If you notice damage after accepting the delivery, keep all packaging materials and reach out to us within 48 hours of receiving your order for further assistance.

Timeframe: To ensure a smooth refund or exchange process, please initiate your request within 30 days of placing your order. Requests made after this period may not be accepted.

Return Process: Once you contact us, we'll provide a prepaid shipping label and clear instructions on how to return your item. If you prefer, you can send the item back to us at:

Return Address: 386 RT 59, Suite 410 Airmont, New York 10952

Restocking Fees: Please note, a restocking fee may apply to returns that aren't due to defects or errors on our part. This fee helps cover the costs associated with processing and inspecting returned items.

Contact Us: Got questions about your return? Feel free to get in touch with our customer service team at any time:

  • Email: customerservice@anti-diarrheal-2mg-200caplets.com

  • Phone: +1 (855) 242-7335

Exceptions to Our Policy:

  • Items purchased at a discount are final sale and cannot be returned or exchanged.
  • Returned items must be sealed and unopened, unless it's your first time trying the product, in which case you may qualify for our satisfaction guarantee return.

Initiate a Return: Ready to start your return? Contact our customer service team at +1 (855) 242-7335  and we'll assist you promptly.

Refund Processing: Once your return is received and processed, refunds will be issued automatically to your original payment method. Please allow some time for your bank or credit card company to process the refund.